FAQ
Frequently Asked Questions
Straight answers about roofs, repairs and how we work, before you commit to anything.
Frequently asked questions
What areas do you serve?
We work in Windsor, LaSalle and Tecumseh. If your home or building is nearby but outside these communities, contact us and we'll let you know whether we can help.
How accurate is the instant roof estimate?
It's a ballpark for a standard asphalt shingle reshingle, based on your roof's outline in satellite imagery and the pitch you choose. Hidden deck damage, extra layers, chimneys, skylights and complex roof shapes can change the final price, which is confirmed in writing after an on-site inspection.
How do I know if I need a new roof or just a repair?
Isolated damage can usually be repaired. Widespread curling, cracking, granule loss or repeated leaks usually mean the roof is near the end of its life. After an inspection, we'll tell you which applies and show you photos.
How long does a roof replacement take?
Most homes take one to three days. Size, steepness, the number of old layers and the weather all affect the schedule.
What happens if you find rotten decking?
Damaged sheathing has to be replaced before the new roof goes on. We list a per-sheet price in your quote in advance, show you what we found and only replace what needs it.
Do I need a permit to replace my roof?
Replacing shingles with similar materials usually doesn't need a building permit, but structural repairs, new roof framing and new skylight openings generally do. We confirm with your municipality during planning.
Can you work with my insurance company after a storm?
We provide dated photos and a written description of the damage and repair price for you to share with your insurer. Your insurer decides what's covered; we can't promise a claim outcome.
What should I check before hiring any roofer?
Get the scope and price in writing, ask for proof of liability insurance and WSIB coverage where applicable, ask how decking and extra layers are priced, and make sure you understand the payment schedule before work starts.
Do I need to be home during the work?
Not the whole time. We'll confirm access, parking for the disposal bin and anything near the house that should be moved before we start.
How do I get started?
Use the instant roof estimate for a ballpark number, call us, or send your details through our quote form. We'll follow up to set up an inspection.
Service-specific questions
Each service page answers common questions about that type of work. Start with roof replacement, roof repair, metal roofing or storm damage repair, or browse all services.
Let's put a real roof over your head.
Get a ballpark in about a minute with the instant estimate, or book an inspection for a written, itemized quote.